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Privacy Policy

We know that it isn’t easy to provide online websites with personal information especially in the digital era nowadays and that you need to trust this providers to do so. Our privacy policy refers to every information we get from you.

Which data is being stored by us?

We store every personal information to get to know our customers and to give them personalized offers, invite them to contests. If you make a reservation for another person please make sure that he is ok with it because in this case we store his information because unfortunately we can’t control if it is really him or someone else who is doing the booking. Your payment information won’t be stored and only provided to third parties if it is necessary for completing the payment process. Server Logs are being stored to verify the system security. They also get deleted periodically. How cookies are getting stored depends on your personal browser settings. We use them to optimize your visit on our page and to design it more user-friendly. You can delete them manually anytime. As a consequence, we’ll ask you a few question when you visit our page again.


What do we mean by personal data?

Personal data is every information you should give us during a booking process like your name, address, email address and your phone number.


Call recording

We record calls with customers for our quality management and employee training. We delete them periodically from our servers. Our privacy policy also refers to this recorded calls.


Sharing data with third parties

We don’t share any information about our customers with third parties as long as it isn’t necessary for the booking process or for legal reasons. We can give your data anonymised to marketing agencies or potential investors as statistics and analyses. Your personal data is only used internally for our service optimization. Internal means martiGO and all other brands of TRIBUS Business GmbH. By providing us your data you also agree to this term.


Referral to partner websites

By the time you get redirected to other websites our privacy policy loses validity. We recommend you to read the privacy policy of the page you’re visiting. Please understand that we also don’t know how this websites manage cookies.


User Account

Here you can see and update your data. You are responsible for the validity and integrity of your provided information. If you want to delete your account, please contact our service team by writing an email to service@martigo.com. Please make sure that you won’t need your booking history because even if you make a new registration with the same data, you won’t be able to recall this information.


Newsletter

After completing your registration we’ll update you from time to time about special offers and contests. If you want to unsubscribe from our newsletter please send an email to our service team (service@martigo.com).


Plugins from social media websites

You we’ll find plugins from Facebook, Instagram, Twitter and other social media providers on our website. If you click on them you’re leaving our page and our privacy policy loses its validity. If you don’t want them to get information by visiting our page please make sure that you’re logged out from your account on this pages.


Right of objection

You can always demand the adjustment or deletion of your data by contacting our service team via email.


Contact

If you have any questions referring to our privacy policy please contact us: Email: service@martigo.com We will try to answer your questions within 48 hours. We apologize for delays during the high season.


Information about Google Analytics and Cookies

Our website Martigo.com uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en .

As an alternative to the browser Addon or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain).

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